Question 1

What is a HydraFacial?

Accepted Answer

A HydraFacial is a multi-step treatment that cleanses, gently exfoliates, performs painless extractions and infuses hydrating serums into the skin. Most clients see immediate brightness with no downtime.

Question 2

Which treatment should I book?

Accepted Answer

Signature is our essential 30-minute treatment. Deluxe adds a targeted booster and LED. Platinum adds lymphatic drainage for the most complete experience. If you're unsure, request a consultation and your provider will recommend one.

Question 3

How often should I come in?

Accepted Answer

Many clients treat monthly to maintain results, but your provider will recommend a cadence based on your skin goals.

Question 4

Is there downtime?

Accepted Answer

Typically none. Some clients experience mild temporary redness. Results vary by individual.

Question 5

Can I choose my provider?

Accepted Answer

Yes. Independent providers work from this location and you can request a specific one. If you choose 'first available', your request is routed automatically.

Question 6

Are the providers one business?

Accepted Answer

No. Each provider operates her own independent business, keeps her own revenue and carries her own insurance. They share this location and marketing platform only.

Question 7

Is a request the same as a confirmed booking?

Accepted Answer

No. Submitting the form sends a request. Your provider will contact you to confirm the final date and time.

Question 8

Do you take payment online?

Accepted Answer

Not at this time. Payment is handled directly with your provider at the studio.

Frequently asked